Centro de Servicios Banco Supervielle in Lanús

🕗 opening times

comments 5

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  Elida Beatriz Juncal

  :: 18 August 2022 13:10:41

  Very bad attention to retirees and bad response on Twitter. The retiree card is not used to attest to life like other banks, you have to take out the product from them to attest to life. Very bad

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  WALTER

  :: 10 March 2022 13:50:32

  I just witnessed the good will of the manager and employees of branch 209, who put food together to help a granny who had nothing to eat, a good one and they made my day 😁😁!

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  Fabian Kujarsky

  :: 02 November 2020 17:13:09

  They are a hose of jets, when you ask for the report for the death of a retiree to collect the last month, they inform the same ANSES that the money was collected, while it is still in the bank account, they do not report that was ACCREDITED WITHOUT ANY EXTRACTION, the month that was not collected ends up losing. They are criminals in that branch.

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  Nicolas Gomez

  :: 17 July 2019 15:06:20

  This fact happens on 06/12/2019 at the Lanus Branch on Av. 9 de Julio 1745. I take out a number for customer service and a representative of the Bank attends me at BOX No. 3 with identification on the sign that Mariana said at 2:22 PM. I asked her to drop the installments so that the account is 0 and the the Supervielle Bank Visa card that my grandmother owns (my grandmother being present with me in the same Box) to which the representative explains the drop in fees is made by visa home and can not be written off the card if you have outstanding balances. To which I request the book of complaints and complaints bring it to me I write all this and I ask you to make me a copy to which the manager comes if I am not mistaken the name Abigail and he tells me that they can not give me a copy of the claim that I write in the book of complaints and claims tells me to do it in another sheet and that if I sign it. which seemed strange to me that they can not give me a copy. I claim this situation that I lived on the page of protection to financial users says ALWAYS REQUESTED A COPY OF THE SIGNED DOCUMENTATION to which they were denied since the complaint and claim book was signed by the owner of the account that is my grandmother. Another thing it says is: IF YOU REGISTER DEBTS, YOU CAN NOT DEMAND YOUR CANCELLATION AS A CONDITION TO REVOKE OR RESCIND THE SERVICE AND EVEN IF YOU HAVE PENDING DEBTS WITH YOUR CREDIT CARD YOU CAN LOWER IT, YOU CAN ONLY REQUIRE THAT YOU MAKE THE PROCESS IN FORM PRESENTIAL IN ANY BRANCH. which does not comply with any of the requirements established by the Central Bank. I comment another situation on the same bank. One day when I do the homebaking and every month I start to see the movements in the account I see that they were discounting a few months ago a medical service of dental assistance. To which I ask my grandmother if she had hired a service and she says no. The day of collection when we go and we get a number to be taken care of I told them that we had never requested the service and I ask for the book of complaints and complaints to comment on this situation when I told him what had happened, you tell me you never received a call accepting a service and my grandmother said that no then they tell me leave do not make the claim we give it to you of low and I reintegrate it to you. We explain the only call you received was You are XXXX XXXX we call you from that side to tell you that you already have the dental assistance service your ID is such ...? they never told him that they were going to charge him every month or anything is a misleading call that many times the elderly are not as attentive as a younger person and lucid at the time they want to hook a phone service what they should do by telling WISH TO HIRING THIS SERVICE WE WILL COLLECT ALL MONTHS TANTA SILVER I think about how many retirees are charging these services and for not knowing how to use the HOMEBAKING can not account for these debits that make you this bank will adhere automatic debits without them noticing and without being told that they will be charged every month. Today, July 17, 2019, we went back to the bank with my grandmother at approximately 2:30 PM. At the 22nd customer service booth, a boy without identification was asked to write off the card. He told us that he did it and that we did not I could give a proof of withdrawal. We ask that you drop the additional packages to have only the savings and debit card that are free by law told me that you made a request and tell me that it is something internal that can not give us proof. Very bad attention now if next month they charge me how do I verify that I made a management?

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  Ali 22

  :: 25 April 2019 09:28:43

  Very bad attention and they are blackmailers... Retirees who charge per box are given less money. Employees have that morning... if you claim, it happens that the amount that they gave you less is left over... and many retirees do not they complain...ojoooo always count the money...they barely get paid...