Espacio Pediátrico Integral Campana in Campana

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comments 5

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  Marina Robledo

  :: 23 May 2022 19:21:47

  How unfortunate to read what Carina wrote, that day I had a shift with my baby and I witnessed the whole situation, the secretary was very polite when answering you. Your way of communicating with her was not adequate. You raised your voice without taking into account that in that doctor's office there were other infants besides your son and most of them were there because they didn't feel well and you didn't care about them. It is true that the general shifts were delayed, so I had a shift and they attended me 44 minutes after my shift, but I already know that it is so and I think that all of us who see Eleonora Penovi know that it is so because it is very different from what What do you think if she is a professional and if you tell her that you have a sick child or in a serious situation, she tells you to take it to her. So it seems to me that the one who does not have empathy with the other is you, because this time you were on shift but surely you will have been attended to at some time without shift and the people who were on shift must also be late and had to wait because in the middle they attended to the overrides. We're living with very little tolerance cia and almost no respect. If I was the secretary I would have finished I raised your voice how did you do it that's why it seemed to me that you didn't have to say that the secretary treated you badly because it wasn't like that. All of us who are there work and ask for the day to take our children to the doctor. You have to be more supportive because one day it's my turn to wait for someone else who has an emergency to be attended to and when I have to go to an emergency they attend to me. And if you already know how the doctor is going to attend to everyone, you have to be prepared that you are surely going to spend the afternoon there and if you don't like it or you are not willing, you should do what the doctor suggested, find another professional.

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  Carina Perez

  :: 25 April 2022 16:25:31

  Dr. Eleonora Penovi...she may be a good professional...but as a human being...so little empathic and much less cordial.... Inviting us to take our baby (for treatment) to another doctor who makes us feel comfortable....This response came...moment after we made a claim for administrative mistreatment...(even understanding that in an office doctor you will still have to arrive on time to wait) but that does not imply that receptionists disrespect the way they did...I insist...Dr. Penovi invited us to choose another professional...in an arrogant and unpleasant way...before the claim of the mistreatment of their receptionists... (oh but a brief note, you bring a little gift to the receptionists, they take shifts even under the carpet)... so our experience was unpleasant. Pena da Dr. Penovi unprofessional. Receptionists incompetent for the position.

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  Micaela Bentancourt

  :: 30 May 2021 21:25:40

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  Enzo Aguila

  :: 20 January 2021 20:04:20

  The published phone does not work, excellent professionals but the administrative attention leaves much to be desired.

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  Valentina Cremon

  :: 27 October 2019 00:02:42