Itaú Bank en AAV

🕗 horarios

comentarios 5

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  Carlos Dominguez

  :: 23 January 2022 11:14:27

  Very good Bank, whenever I need it, it gave me an answer. As for this branch, I only used the ATMs repeatedly without problems, since the rest of the procedures could be carried out through home banking, WhatsApp or with itau phone.

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  Francisco Horvath

  :: 12 January 2022 14:27:44

  ONE STAR IS A LOT FOR THIS BANK!!! IT IS THE WORST OF THE WORST BY FAR!!!, lousy service, lousy attention, they don't respect the promotions they do, and they do anyone... they are a disaster!

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  Rodolfo Mena

  :: 02 November 2021 01:11:20

  I am a client of the Bank for a few years and I had only a few minor problems, some promotions that were not made to me, but I complained and they were soon compensated and the one from the Jumbo supermarket that unfortunately they never do it for me, the first time when I complained to them I They gave the 25% discount, the second time they started asking me for tickets and the truth is I didn't continue with that, although they respond quickly and well. When I went to this branch for the first time, they treated me well, normal, they quickly solved my concern. I have taken advantage of convenient benefits from your cards and good promotions. The maintenance cost of the credit card is low and if you use it moderately they do not charge you the annual renewal that rewards it, you also add points to exchange for products. Being able to check your balances, movements, card summaries or even make claims via Whatsapp is great, and on top of that they respond very quickly and well. Very satisfied with the bank, it has some points to improve but compared to the others it is quite good and I would recommend it.

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  Agustin Porcile

  :: 11 October 2021 00:32:37

  THE WORST EXPERIENCE OF MY LIFE!!! September 7, 2021 I fall for the famous "COTO" supermarket purchase order scam. I insert the card into the ATM and a number that the scammers give me. Instantly then I see my cell phone and receive a message from my partner warning me of the possible scam since I had told him. I go into despair, I go to the customer service area where Mariana (white hair, long hair, blonde) attends me. I explain the whole situation. I show her all my debit cards, even the one from another bank. I ASK YOU PLEASE SAVE ME. Verify that my money is still in the accounts, my card is canceled and I'M LEAVING THE BANK. After 15 minutes I see through my homebanking that an IMMEDIATE DEBIT FOR 4,000 PESOS is produced on a card and after 20 minutes another one is produced for 29,000 pesos. She cancels the other card and orders me a new one and the first girl verifies that I have a fixed term and tells me "How lucky you have the fixed term. You saved yourself." The next day I go to the police station and I make the complaint and they tell me to go to the bank to see what the manager offers me if they are going to refund my money, etc. I go with the complaint in hand and I ask the security for help to get the shift, they answer me "That is not my job" I insist on telling him that he considers my situation as a scammed person. "HE THREATENS ME TO CALL THE POLICE" He scolds me and lets me pass. I enter and this time there are 3 of them, a certain Daniel (skinny, tall) joins me. I ask them if they are going to return the money, they say no and I ask them for a certificate or management to avoid transfers of my fixed term when I come. They deny me both and this Daniel tells me that a relative of his was robbed of 60 thousand pesos. A comment that bothered me a lot, I retaliated and told him that I did not trust them to do the management so that the money goes out through the window. He replied that I did not have to trust me to rest assured that my money with the procedures made for changing the card WAS SAFE. WEDNESDAY, OCTOBER 6! My fixed term of 70,000 pesos expires and disappears again I go to the police station I make another complaint and on the 7th I go to the bank with a shift. Requesting that they give me proof that I was unaware of the 2 withdrawals of 50,000 and 20,000 pesos made the day before, THE RECIPIENT OF THE MONEY I ask you to look for the way to return to see my money. They tell me that they didn't steal it from me, that they didn't have the information where it was from, that they don't think they're going to return it to me. This Paola tells me "Because you didn't get the money before it was stolen." They request it from the central office, they give me a "CONCERN NUMBER" I ask them to cancel the new cards and they shamelessly recommend me not to cancel them. I am going to withdraw approximately 160 pesos per window. I LEAVE HUMILIATED AND WITH A TOTAL OF 103,000 PESOS STOLEN!!!!

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  Martín LJ

  :: 21 January 2018 17:19:40

  It's duplicated.