Banco Patagonia i Comodoro Rivadavia

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kommentar 5

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  Camila Asenjo

  :: 03 September 2021 10:01:30

  WHY DO THEY MAKE ME TAKE A TURN IF WHEN I ARRIVE THERE ARE 6 PEOPLE AHEAD OF ME ?? I HAVE BEEN FIGHTING FOR A MONTH TO BE ABLE TO ENABLE A DEBIT CARD AND EVERYTHING THAT I GO, THEY DO THE SAME LAUNDERING PROCEDURE THAT IS NO USE, THERE IS NO ONE TO HELP AT THE ATM, THE CUSTOMER SERVICE IS AWFUL. The only solution I found was to take all the money out of the box and deposit it in Santander (a bank that is EASY AND QUICK) you go around a thousand times for a simple authorization, as if we all had time to go sit down at the bank. Nefarious. IM not coming back anymore.

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  Ariana Belen Burgueño

  :: 13 May 2021 13:44:22

  ATM sector almost always dirty. Little predisposition of the personnel. Outdated ATMs

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  marta oviedo

  :: 28 April 2021 10:39:24

  APPALLING!!!!! They do NOT answer any phone, impossible to communicate. You take a shift and wait 1 hour after the shift you were given .......

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  Nestor Solimena

  :: 18 October 2020 16:20:33

  A disaster, the Superior Court of Justice confirmed a fine of 300 thousand pesos to the insurer SURA and 50 thousand pesos to Banco Patagonia for infringing the right of consumers to receive truthful, adequate and sufficient information from companies. Everything arose from the fact that a client stated that he was not duly informed about the conditions of the contract and that they had never received the policy. A ruling by the Civil Chamber confirmed the fine previously imposed by the Río Negro Tax Collection Agency and the Directorate of Commerce. There were two instances of contact. One telephone and one personal. When contacted by phone, he was only told that as a customer of the Bank he had insurance coverage for theft. In the conversation, the client refused to give the numbers of his card, but "he is induced to do so by asking him to trust him, the bank agent saying that he is not going to cheat on him." There were also “similar examples of operators who, speaking excessively fast, giving abundant information and using ambiguous terms, prevent customers from giving full, free and informed consent”. Once at the bank headquarters, when contracting other products, an insurance contract was incorporated. For the initial ruling, “in both cases it can be noted that there is a concealment of the true obligatory agreement that is entered into, of the contracting that is offered under the veil of a benefit, of information or of another contract or service in which the victims were interested ”. The highest court in Rio Negro reaffirmed its doctrine: “it is necessary to insist that the omission of information is not innocuous, since it deprives the consumer of the possibility of freely choosing, evaluating the pros and cons of what is being offered, leaving only their consideration the virtues of the product or service reported by the seller, thus notably increasing the chance of contracting and, therefore, the economic benefit of the suppliers ”. He also recalled that it is not an isolated claim: “we are not in a case where a single complainant alleges this lack of communication, but there are a number of testimonies (complainants) recorded in numerous files (without being unknown by the defendants) who in the same direction not only report the lack of information about the product that is being discounted, but, even more seriously, affirm that they never learned of the insurance contracting ”. (ANR - Judicial Branch)

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  Melyam Maldonado

  :: 27 March 2020 10:20:42

  They are excellent! It is the only bank that always serves you well. All your employees are attentive! And if they take, I suppose it is because of the complexity of the process. I personally prefer it! They always make my day easier!