Comisaría del Turista i Buenos Aires

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  Anna Maria Gloor

  :: 23 March 2018 21:30:55

  Im Teatro Colón wurde uns die Brieftasche entwendet! Sehr hilfsbereite und kompetente Polizei! Sprachen auch englisch! Telefonierten auf die Schweiz um Hilfe zu erhalten! Zuvor, auf der Comisaría 3 lies man mehrere beraubte Leute über eine Stunde ohne Grund warten!! Ohne sichtbaren Grund! Bis ein kleiner Aufstand stattfand, dann ging alles viel schneller!

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  Ian McDonald

  :: 16 February 2018 02:19:15

  Not much help initially . I was the victim of a pickpocket 4th February 2018 and reported to Address: Av. Corrientes 436, C1043AAR CABA ( Tourist Police Station ) . No comprehensible English speakers available . Long and convoluted broken English debate to establish location of offense . Lengthy discussion on which local Police Station had jurisdiction over the site of the offense . Attempted to contact appropriate police station but they apparently can't or won't answer the phone . Walking visit to an adjacent Police Station about 5 minutes walk away , no resolution , back to Av. Corrientes 436 , No transport available to reach another police station , but two police cars parked out the front of Corrientes 436 not allowed to be used for police work , no driver on duty . Surrendered to inevitable after 5 hours of frustration and returned to my Hotel in a cab summoned by the Police , driver took the long way back and doubled the distance and fare compared to initial trip to Av. Corrientes 436 . Lengthy and loud debate over fare , even louder after I paid half the fare on the meter and left the cab . Suggested to cab driver he should call the police , debate even louder . My thoughts were "Hell of a way to run a police force and impress tourists" . Left Buenos Aires the following morning for a trip to The Iguazu Falls and enjoyed a spectacular couple of days looking and photographing one of the true wonders of the world , a really worthwhile experience . Returned to Buenos Aries on 8th February , and decided to perservere wih Police on last full day before returning to Australia . Returned to Av. Corrientes 436 about 9.30 A.M. 9th February and started all over again . They had no record of my previous visit , but good English , so in only about 1 hour we had established location of offense and possible jurisdiction . Off to same secondary Police Station as on 4th , and after another hour or so established that this was not the appropriate place to report . Shortly thereafter a Police car with two Officers arrived and we were all off to what turned out to be the appropriate place to file a report . On the way we passed the scene of the crime and I positively identified it. A further 2 hours produced an official report to take home and present to my insurer . In fairness I must say that the Police I dealt on the second occasion were courteous and diligent and we eventually achieved a report . I suspect from conversations with the Australian Embassy and staff at the Hotel that the Tourist Police are a fairly recent innovation , produced by the Government in response to a fairly serious crime wave . Both sources wished me good luck in dealing with the Police . I didn't need luck , the Police were very helpful . I gathered that the funding from the Goverment was enough to make a start and be visible , but apparently not enough to provide drivers and Enlish speaking staff for the night shift , I daresay other translators are also thin on the ground after dark . Apparently tourists are only robbed during daylight hours . Getting money from the Government for Police work is like pulling teeth , unless there is an overwhelming need , like reductions in the Tourist dollar . It is a shame, because Argentina has a lot to gain from the tourism industry .but will lose much of it once the extent of street crime becomes common knowledge . Argentina is still worth visiting , but trust no-one and watch out for shadows , and the street cab drivers are as bad as Indian cabbies . Radio-cabs tend to be much safer , but all cabs become much more amenable if you take their picture with a cell phone or camera before getting in . Ian McDonald isolated Australian tourist .

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  A I McD

  :: 14 February 2018 20:58:58

  Not much help initially. I was the victim of a pickpocket 4th February and reported to Address: Av. Corrientes 436, C1043AAR CABA . No English speakers available . Attempted to contact appropriate police station but they apparently aren't answering the phone . No transport available to reach the other police station , but two police cars parked out the front of Corrientes 436 not allowed to be used for police work , no drivers on duty . Hell of a way to run a police force . Returned on 9th February and much better result . Comprehensible English speakers on duty provided courteous and helpful assistance to produce a report . Lengthy process to determine appropriate Police Station , but after two false starts sorted things out . Apparently Tourist Police Stations recently set up to deal with a severe increase in crime against tourists , amid fears of a drop in tourist revenue . Still in process of getting organised to match service to political rhetoric . Hopefully the service will improve, as Buenos Aires has many attractions made hazardous due to street crime . If you do go to Buenos Aires watch out for shadows and followers and only use radio taxis after sunset . Ian McDonald isolated Australian tourist .