Santander in Buenos Aires

🕗 opening times

comments 5

• 

  Maximiliano Gimenez

  :: 01 December 2022 14:41:59

  I have been a customer since 2014. Today I had to buy dollars and I went to the bank in person because the app did not allow me, they told me that in order to buy I had to open an account that took SEEEEEIS months to be enabled. The truth is a shame, after I can only buy 200 filthy dollars a month they want to make me wait 6 months to be able to do it since I travel in a month. The only option they gave me is to go and buy illegally in a cave, A SHAME THAT A BANK OF WHICH I HAVE BEEN A CUSTOMER FOR YEARS GIVES ME AS AN OPTION TO BUY ILLEGALLY. Question that I went to the Galicia bank that is next door since I also have an account and they gave me an authorization period of 72 hours and that in case I could not do it through HB I could go through the box, THAT IS A REAL SOLUTION DO NOT SEND ME TO BUY A CAVE. The attention at the bank was very good, I'm not complaining about that, but the bureaucracy they have is sinister. Luckily I don't have a credit card with you because right now I'm entering homebanking to cancel all your products in the trash.

• 

  Jesus Santiago

  :: 03 October 2022 22:28:04

  Horrible my experience. The people at the checkout are rude, they don't like to serve you and they will resend things as if you should know how to do their job. I've been twice and both times they tell me that they can't do those transactions, that I have to go to the cashier. On one of the occasions they made me return home because I gave them the cbu number to make a deposit. I then came back with the account number and was told that the account number is within the same CBU number. In other words, they made me go to my house just on their whim because they didn't want to get the CBU account number. Not some incompetents. Besides when I just entered the bank a lady comes out screaming saying: "what do you need to do here?". When I tell him the deposit (paragraph above) he turns and walks away, leaving me unattended and talking to myself. I DO NOT RECOMMEND IT. And if I had to say that the only thing that works at that bank is the ATMs because they are machines and not people.

• 

  Adrian Jorge Arellano

  :: 05 January 2022 19:06:41

  I had the misfortune that I got the unpresentable, inefficient and rude Melisa Montero as an account executive, I see that others had similar problems with her. It is inexplicable that this woman continues to work in the bank, who knows what kind of accommodation she has... She went 10 days without answering my emails, when I went personally she made sure that on the day she would solve my shift for the safe deposit box, and nothing, I came back two days later and, while he saw me waiting in the room, he answered my email. He didn't even apologize to me for the delay and disrespect. I am already managing the change of branch.

• 

  Jose Cardoso

  :: 18 September 2021 08:18:43

  It was a great bank, today it is worse than the Banco Provincia, inoperative and arrogant employees. I went to pay a loan 30 days overdue and they wouldn't take my payment because I didn't take a shift hahahaha, that's how they're going to melt, gentlemen. I insisted and was able to pay, but I was alone in the cashier's room. A place for 10 people with social distancing. A shame.

• 

  Sebu 75

  :: 13 November 2020 15:39:38

  Light years ago, I should not go to a branch to need a bank, regrettable the time I need them, I had no better luck that I had the attention of Melisa Montero and the person in charge who supports her. They made me wait 15 minutes when no one was there, what's more, Melisa was more concerned with collecting the bank's bond than in providing her attention. As soon as she attended to me after my presentation, she understood what she wanted, then she did things that she was not telling me, she seemed like a spectator, to reach the end of the story and tell me that she was telling me by "email". That notice never happened, except for my insistence and that of the Executive Select Telefónica. After my complaint about the lack of contact, he mysteriously sent an email with a hint of concern for the management (a lot of hypocrisy) and that he would be calling me, that didn't happen either (perhaps the intern didn't work for him), he only responded by email and wanted or wanted, since I showed him different alternatives, which he never deigned to address because he did not even answer me, honestly a disastrous image for a Bank that boasts of providing "An exclusive service model so that you always feel unique" .